Privacy Policy

1. Introduction

Traxylonvomrelon ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website traxylonvomrelon.world and use our services.

We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in Denmark and the European Union.

2. Data Controller Information

The data controller responsible for your personal data is:

• Company: Traxylonvomrelon
• Address: Nørregade 8, 8783 Hornsyld, Denmark
• Email: online@traxylonvomrelon.world
• Country: Denmark

3. Information We Collect

3.1 Personal Data You Provide

We collect information that you voluntarily provide when:

• Placing an order through our website
• Creating an account or subscribing to our newsletter
• Contacting us through our contact form
• Participating in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)
• Billing and shipping address
• Payment information (processed securely by third-party payment providers)
• Communication preferences

3.2 Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referral source
• Cookie data (see our Cookie Policy for details)

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

• Contract Performance: Processing necessary to fulfill orders and provide services you requested
• Consent: When you have given explicit consent for specific processing activities (e.g., marketing communications)
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligations: Processing required to comply with applicable laws and regulations

5. How We Use Your Information

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating about your orders and providing customer support
• Sending transactional emails (order confirmations, shipping updates)
• Sending marketing communications (with your consent)
• Improving our website, products, and services
• Analyzing website usage and trends
• Preventing fraud and ensuring website security
• Complying with legal obligations

6. Data Sharing and Disclosure

We may share your personal data with:

• Service Providers: Third parties who assist us in operating our website, processing payments, and delivering orders
• Shipping Partners: Logistics companies to deliver your orders
• Payment Processors: Secure payment service providers to process transactions
• Legal Authorities: When required by law or to protect our legal rights

We do not sell your personal data to third parties.

7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses approved by the European Commission
• Transfers to countries with adequate data protection levels
• Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

• Order Data: Retained for 7 years for accounting and legal purposes
• Account Data: Retained until you request account deletion
• Marketing Data: Retained until you withdraw consent
• Website Analytics: Retained for up to 26 months

9. Your Rights Under GDPR

As a data subject, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the details provided below.

9a. Direct Marketing and Consent

We may use your email address to send you marketing communications about our products and offers only when permitted under applicable law, including the Danish Marketing Practices Act and GDPR.

• We will obtain your prior consent before sending electronic marketing communications, unless an exception under applicable law applies (for example, where we have obtained your email in connection with a sale of products and we market our own similar products).
• You may withdraw your consent or opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us.
• Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments
• Employee training on data protection

11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a minor, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with:

• Danish Data Protection Agency (Datatilsynet)
• Carl Jacobsens Vej 35, 2500 Valby, Denmark
• Email: dt@datatilsynet.dk
• Website: www.datatilsynet.dk